We offer an unconditional 30 day money back guarantee on all of our SourceWatch Website Protection Plans. If for any reason you are not happy with your SourceWatch plan, contact us within 30 days of your purchase and cancel your order. We will provide a credit to your credit card for 100% of your order, less any setup fees, and cancel your service.
SourceWatch uses the popular Yahoo! Store for online ordering that is extremely safe, with secure servers that protect your personal information, including your name, address, and credit card information. Yahoo! uses 128-bit Secure Sockets Layer (SSL) encryption technology to prevent the information from being intercepted.
The Yahoo! Store platform is secure, easy-to-use and is the preferred choice for many leading companies such as Pepsi, Ben & Jerry's and Callaway Golf.
We accept all major credit cards including: Master Card, VISA, American Express, and Discover.
Note: Your credit card statement will show a charge from "Radok Corporation" for your SourceWatch purchases.
Since our website protection services require a lot more server capacity than Yahoo can provide on the SourceWatch.com domain, we utilize SourceWatch.net for our Yahoo Store checkout.
SourceWatch.com utilizes its own dedicated and cloud servers to handle its website and member's SourceWatch Warning Pages, while other SourceWatch domains handle SourceWatch Shields, monitoring, and SourceWatch Control Panels. We use the popular Yahoo! Store for secure order processing on SourceWatch.net, and use SourceWatch.com to distribute all of our primary information and services for our clients. All SourceWatch and SW domains are owned by Radok Corporation, our parent company.
The Silver, Gold, and Pro plans all include setup and a 1 year term. Additional years may be purchased to add 1, 3 or 5 more years to the original order. Clients who purchase these extended subscriptions lock in any discounts at the current annual rate.
We try to process our Silver and Gold Plan orders within 2 business days (usually much sooner). An account rep will contact you by email when your order is completed, and provide you with any login and setup instructions.
Update: December 14, 2012
Due to recent demand, we occasionally sell out our advertising inventory and the Pro Plan is unavailable. There also may be delays in processing Pro Plan orders when inventory is available. An account rep will contact you if we are running behind more than 10 business days. If you incur such a delay, you can then decide whether you would like to proceed with your order, cancel it, or change to another Plan.
Due to the many variations and complexities of copyright law from country to country, SourceWatch Plans are currently only available to website owners based in the United States.
Domain Restrictions - Domains must be limited to 18 characters (not including .com). Root domains only. No subdomains (e.g. yoursite.example.com).
Buyers of the SourceWatch service will be provided a setup page with cut and paste code for you to add to your website. If you are not familiar with HTML or making changes to your website, your website designer can easily add the code for you. SourceWatch does not provide an installation service for its code.
SourceWatch reserves the right to refuse or cancel SourceWatch services to any individual or business for any reason. If SourceWatch does not accept your order or cancels your SourceWatch services, you will be notified by email and your credit card will be credited for the full amount of the unused services.
PRO Plan Only - There are website suitability requirements for purchasing the Pro Plan. SourceWatch does not accept any Pro Plan orders whose website could be perceived as dishonest, controversial, exploitive, or contains or promotes spam, spyware or other harmful or illegal activity.
Specifically, SourceWatch does not accept any Pro Plan order where the website's topic includes: diet and health plans, get rich quick schemes, ringtones, drugs and supplements, credit cards and credit repair, identity theft, games and gambling, weapons, religious, alcohol and tobacco products, adult and dating services, counterfeit goods, and any other site containing illegal or questionable content.
You can reach our customer service department by e-mail, telephone, or mailing address. Our representatives are available to answer your phone calls during normal business hours from 9:00am to 5:00pm Pacific Standard Time. When emailing us with any questions, comments, or requests about your order, please provide us with your order number.
A RADOK Company
8655 E. Via De Ventura, G200
Scottsdale, Arizona 85258